The very popular media streaming device Roku is also the most trusted and admired name in providing the finest services to their customers. Some people are facing an issue that freezes the Roku player unexpectedly. This may be caused anytime when you are using the player. It may be due to some internal or external condition which is making the device to behave like this.
Here are some issues that are causing this strange functionality of the device along with some troubleshooting tips that might help you. Moreover, you can call the service provider anytime to seek Roku help. This is the best way to resolve any of the issue with your Roku player.
Freezing of screen while fast forwarding or fast rewinding:
This is the most common thing which is responsible for the freezing of the screen. This situation is a temporary condition which arises when you select to fast forward or fast rewind a movie or video. This makes the processor very occupied and eventually it leads to freezing the screen. This is due to the over burdening of the device’s processor which prevents it from performing other tasks. If this kind of situation is faced by you, it is advised that you must wait for a couple of minutes for the device to respond back to normal.
In a number of cases the device responds normally after few minutes and also the screen becomes normal. If the device is not showing any response even after few minutes, get in touch with the support team immediately and they will help you in resolving this issue in just few minutes. They are professionals and they will guide you the best in Roku set up and also in troubleshooting any problems that you are facing with the Roku player.
Screen freezing issues due to faulty Roku channels:
Another reason for screen unresponsive or freezing is the faulty channels that are available on Roku media streaming device. These channels may cause an interrupt in your viewing and eventually lead to a blank screen that can also be unresponsive. To resolve this issue you can restart the device and then check for the proper working of the device.
If your device works normally after resetting, then it is quite obvious that the problem was due to the faulty channel. Otherwise, you can call the customer care service providers or visit their website at www support Roku com and seek for assistance. Make sure that you have your device in running state to get an instant resolution of the issue.
Increasing temperature of the device resulting in heating of the inner components:
Many people ignore the overheating of their device. This can lead to severe problems and can even cause permanent damage to their device. If you are having this heating problem, then it is advised that you must place your device in a proper ventilated place and avoid placing it over any other electronic equipment. This can cause overheating problem as the other device also generate heat which may increase the temperature of your Roku player.
Also, you must check the device on regularly basis that whether it is heating up or not. If the heating issue arises, then certainly, your device needs a service from the company. For this visit the official website at www Roku com support and there you can find a chat option by which you can have a chat session with the representative and attain proper solution. Moreover, you can also call them on the helpline numbers that are provided on their website and get instant support over the call. It is mandatory to get in touch with them as soon as possible.