We are continuously receiving queries from Roku customers asking us the way to troubleshoot the streaming problem on Roku 4 device while playing the contents through Vudu app. Moreover, same problem was reported while streaming the service in HDX and UHD formats. The main reason behind this issue is limited internet bandwidth that prohibits the 4K quality videos from playing on Roku device. Even they cannot able to watch 1080p and 720p videos due to limited internet speed.
Due to this issue, users keep on getting the same buffering problem and moreover, they have not got the success even after playing the videos at down quality. Are you also facing the same issue? If yes, then this blog post will be proved helpful for you. There is no need to move around here and there for the guaranteed solution. We will support you in best possible way after considering the troubleshooting process from various sources even from Roku com link as well.
Before troubleshooting or repairing your media player and app, we would like to tell you that first check your internet connection speed. You can get it checked through various online links. To play 4k and HD videos seamlessly, min speed of 50 Mbps is preferred. If your internet speed lag behind the minimal speed, then you won’t be able to watch videos flawlessly. Second possible solution that you may try to troubleshoot your internet connection is restarting all the network related devices. It includes router and modem. You must restart your router first followed by the modem. One thing more that you will find with your vudu app that is; if you try to open the vudu app with Samsung smart TV then it will work smoothly without any problem. In such case, there is no need to go to Roku com page for any type of support and help while playing media contents.
So after reading the above passage, you can easily find out that the actual problem lies within the vudu app or in your media player. If the problem is with the media player, then you can take help from Roku technical support team.
Here, we want to tell you that although your Roku is packed with 1.5 GB RAM and 256 MB internal storage but even then it requires frequent memory cleaning for smooth functioning otherwise it will start freezing. To clear the memory, turn off the Roku 4 player by unplugging from the power adapter. Wait for a while, then restart it. Open the Roku link and enter the account credentials again on the sign in page. Try streaming the contents through vudu app now.
If you want to adjust the power settings of Roku player, then go to settings>system> finally power. Select the ‘system restart’ option. The device will automatically shut down after 30 minutes of regular use. There is no physical button available on the device. So for any support or help, you can go to www Roku com link.
There is another problem of heating reported by some Roku 4 users in their device. Their Roku 4 keep on turning off after a while and auto restart after coming to normal temperature. This problem is somewhat solved after upgrading a firmware version. But the best way to get rid of this problem is by turning off the Roku player when not in use. This not only cools it down, but also clear the cache memory of it.
If your Roku 4 is updating the software itself, then it’s well and good but if it not updating automatically, then you need to go to Roku home settings and check for system update from the list of options.
Idea of shutting down and restarting a device also works on other electronic gadgets like computer and mobile phones. This enhances the performance of device operating system.